Support
Our Nameservers
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F.A.Q
How can I get started with Easy Fast Name Servers?
Getting started is simple. Sign up on our website, choose your preferred plan, and follow the step-by-step instructions in our setup guide. Our support team is available to assist you through the process if needed.
What types of DNS records are supported?
We support a wide range of DNS records, including A, AAAA, MX, TXT, SRV, CNAME, NS, and more, to ensure comprehensive management of your domain’s DNS settings.
Can I upgrade or downgrade my plan at any time?
Yes, you can change your plan at any time. Upgrades will be applied immediately, while downgrades will take effect at the start of the next billing cycle. Our support team can assist with the process to ensure a smooth transition.
What is Anycast DNS, and how does it benefit me?
Anycast DNS allows your DNS queries to be answered by the nearest server location, reducing latency, improving load times, and increasing redundancy for your website, ensuring optimal performance and reliability for your users worldwide.
How do you handle DDoS attacks?
Our advanced DDoS protection service monitors your traffic for threats and automatically mitigates potential attacks before they reach your site, ensuring uninterrupted service.
Is API access available for all plans?
API access is currently available for Pro and Enterprise plans, offering developers and businesses the tools to automate their DNS management effectively.
What kind of support can I expect?
All our customers receive dedicated support via email, with priority email support for Pro plan subscribers and 24/7 phone and email support for Enterprise plan subscribers. Our team is committed to providing fast, knowledgeable assistance.
How can I contact support if I have a problem or question?
You can reach our support team through the contact form on our website, via email, or by phone for Enterprise customers. We strive to respond to all inquiries as quickly as possible.
Empowering Your Digital Journey with Speed, Security, and Reliability.
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